CHALLENGES

ROI - Return on investment

§     Lead aging till action is taken.

• Leads do not reach the appropriate key persons on time.
• Gaining a competitive advantage due to minimizing lead aging,
• Define a proper lead distribution methodology to ensure that a lead goes to the right key person at the right time.
• Avoiding customers’ dissatisfaction due to great delays in fulfilling their requirements within the agreed delivery time. 

INTELLECT®-CRM empowers the business through the ability of capturing, importing and tracking the lead status through a comprehensive lead contact history.

INTELLECT®-CRM provides the business with the power required to track the customers’ orders end-to-end process while notifying the key persons at each and every stage in the process life cycle.

Lost Opportunities arising  due to the time consumed and/or having the lack of ability to manage the:

• Increasing volume of requests of quotations.
• Investigation process to ensure the availability of all the required materials.
• Checking the marketplace for the required materials costs & procurement conditions with the appropriate suppliers in order to be able to specify the sales order delivery period.
• Delays that might occur due to materials stock unavailability.
• Doing the required calculations to provide the customer with the most accurate and professional quotation.

INTELLECT®-CRM component integrates with:

1-   INTELLECT®-INVENTORY

2-   INTELLECT®-SRM

3-   INTELLECT®-PRODUCTION

The whole four components will fortify your ability to provide the customer with an accurate, well built quotation or bill of material at ease.

• Meeting the customers’ demand in terms of products and / or services in order to reach a suitable market share, as well as grabbing the required information for better and effective marketing tactics.

INTELLECT®-CRM provides the business with advanced customer history reporting techniques as well as comprehensive reports including customers’ feedback, suggestions concerning the products and / or services, in addition to the information extracted from the other components to lead the business to a better market penetration and deeper assessment for the futuristic customers’ requirements.